Contact
Talk to the team.
Trouble with sign-in, questions about a file, or accessibility needs - we read every message.
info@ritecrew.net
Replies in one business day. Use the email on your account if you're asking about an application in progress.
Office
Rite Software OÜ
Tallinn, Estonia, EU. All applicant data hosted within EU borders on encrypted AWS infrastructure.
FAQ
Common questions
Do I need to create a password?+
No. The portal is passwordless. Enter your email, we'll send you a 6-digit code. Codes expire in 10 minutes and can only be used once.
Can I save and continue later?+
Yes. Your application is saved on every change. Sign in again from any device with the same email or phone, and pick up where you left off.
What happens to my files?+
Files are uploaded directly to encrypted cloud storage in the EU. Only you can see them until you submit your application. Once submitted, only approved RiteCrew recruiters can review them.
Why do you need both email and phone?+
Both are confirmed before you can submit. We use email for status updates and phone for time-critical recruiter contact when you're at sea.
I have no sea-service history yet. Can I still apply?+
Yes. Tick the 'no sea-service history' checkbox on the sea-services step. We'll route your file to the right recruiter for new entrants.
Will you delete my data if I ask?+
Yes. Email info@ritecrew.net from the address on your account and we'll delete your application, files, and account within 30 days, in line with GDPR.